The equity release process
Releasing cash from your home through an equity release scheme can be safe, simple and hassle-free if you choose Key. We are with you from start to finish, allocating a fully qualified equity release specialist, who you can call upon for information and advice throughout the whole journey.
Here’s an idea of how the equity release process works:
- Upon requesting a free no-obligation initial appointment with Key, we will assign you our local equity release adviser who will visit you within the comfort of your own home at a time and day that suits you.
This initial appointment is completely free of charge and allows you and your family to ask any questions you have about equity release. If your adviser doesn’t think equity release is the best option for you, then they will explain why and discuss alternative options should you wish.
After this first meeting, we will leave you to discuss your options with your family and decide whether it is the right option for you. Your adviser will leave their full contact details should you wish to get in touch. - With your instruction, your adviser will go away and find out which equity release scheme is most suitable for you. They will compare the whole market on your behalf. From here, they will put together a personal report explaining their recommendations and contact you to talk through the options available.
- Your adviser will then present their research grid to you and give you a full copy of your personal report, again within the comfort of your own home. This comprehensive report outlines the full details of the individual equity release plan and the reasons why it is suitable for you. This detailed report will include all the facts and figures you need to know, as well as any costs associated with the plan, to enable you to make an informed decision as to whether to go ahead and proceed.
- If you decide to go ahead and accept their recommendations they will ensure that the whole process is quick and hassle-free. They will guide you through the rest of the process, keeping you fully informed about the progress of your equity release application.
- Your adviser will speak to your plan provider as well as your solicitor on your behalf to make sure that everything is going ahead smoothly, right through to the moment you receive your money. Your adviser is on call throughout the whole process should you have any questions.
So make sure you book your free no-obligation initial appointment today! Like with everything we do at Key, there is never any pressure to proceed.
If you are considering an equity release plan, please read through is it right for you? carefully.


Would definitely recommend Key. In fact, have already done so. 
We found our adviser very easy to talk to and very helpful when answering our enquiries.
It was a difficult decision to make but you made it a lot easier. 



